The EarCandy™ Lifetime Warranty Policy and Guidelines
EarCandy counterfeit cabs have been sold on Reverb, E-bay, Craigs list, Guitar center and other platforms. If you are unsure if the item you are looking at is genuine, please send a link or pictures to Vivian@earcandy.com and we will be more than happy to confirm the items validity.
∞ Our no hassle lifetime warranty can be transferred from owner to owner ∞
~ Signal / Instrument cables
~ Patch cables
~ FX Pedal Board input harness’s
~ Speaker cabinet wiring harness’s
~ From Material defects
~ Manufacturing defects
~ Common use
~ Wear & tear
~ Reasonable abuse / touring / road use
If an Ear Candy branded product covered by this warranty fails due to a manufacturing defect we will repair the product, without charge, or replace it, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under our warranty may be repaired at a reasonable rate in addition to shipping costs back to you.
For warranty evaluation, your product must be returned directly to The EarCandy Warranty Department. Shipping costs for warranty repair or evaluation is your responsibility and must be pre-paid and insured. EarCandy is not liable for lost or damaged in-bound packages. For a return authorization number, please CONTACT US.
This warranty is available in the United States only.